Privacy Policy

2. Data We Collect

We collect personal data through two main routes: information you provide directly and information collected automatically when you use our website.

Information You Provide

• Full name — provided when submitting an enquiry or enrolling in a course
• Email address — used for course access, communications, and support
• Phone number — optional, provided voluntarily via the contact form
• Course-related submissions — exercises and project work submitted for mentor review
• Messages and correspondence — enquiries sent through our contact form

Information Collected Automatically

• Browser type and version
• Device type and operating system
• Pages visited and time spent on site
• Referral source (how you arrived at the site)
• Cookie data (see Section 5 and our Cookie Policy)

Legal Basis for Processing

• Contract: Data needed to deliver the course you have enrolled in
• Legitimate interest: Improving our courses and website based on usage patterns
• Consent: Marketing communications and optional analytics cookies
• Legal obligation: Retaining financial records as required under Thai law

3. How We Use Your Data

• Providing access to enrolled courses and related course materials
• Delivering mentor feedback and responding to support enquiries
• Sending course-related communications — schedules, updates, live session links
• Processing enrolment and payment records
• Improving the course curriculum and website based on usage data
• Sending marketing updates about new courses or events (only with your consent, and you may opt out at any time)
• Meeting legal and regulatory requirements under Thai law

We do not sell your personal data. We do not share your data with third parties for their own marketing purposes.

4. How We Protect Your Data

• Data transmitted through our website is encrypted using TLS/HTTPS
• Access to personal data is restricted to staff who need it to do their job
• Course submissions are stored on secured servers with access controls
• We review access rights regularly and remove access when it is no longer required
• In the event of a data breach that affects your rights, we will notify you and the relevant authority within the timeframes required by law

We retain enrolment and payment records for seven years as required by Thai accounting regulations. Course submission data is retained for two years following course completion. Contact enquiries are retained for 12 months unless you request earlier deletion.

5. Cookies

We use cookies to keep the site functioning and to understand how it is used. Essential cookies are necessary for the site to work. Analytics and preference cookies are only placed with your consent.

For full details on cookie types, durations, and how to manage your preferences, see our Cookie Policy.

6. Your Rights

Under the Thailand PDPA, you have the following rights in relation to your personal data:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Ask us to correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data where there is no lawful reason to retain it
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to processing based on legitimate interest
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time
• Right to complain: Lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

7. Third-Party Services

We use the following third-party services which may process data on our behalf:

• Google Analytics — website usage analysis (anonymised, cookied with consent)
• Payment processor — to handle course payments securely (card data is never stored by us)
• Email service provider — for course-related communications

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Minimum Age

Our courses are for participants aged 18 and over. We do not knowingly collect data from anyone under 18. If we become aware that data from a minor has been collected without appropriate consent, we will delete it promptly.

9. Changes to This Policy

We may update this policy when required. Material changes will be communicated by email to enrolled learners and noted at the top of this page with an updated date. Continued use of our services after a change takes effect constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions, requests, or complaints: